The Useless Info Post Topic Thingy Strikes Back

i phoned in customer service and they say i'm gonna get full refund by thursday midnight. the bad thing is, my order didn't make it in, the pre-order special is over, and gamestop.com's customer service is totally rude. i'm complaining about the error and all of a sudden the guy shouts at me (out of nowhere) that the order didn't make it (even though he said that already earlier in the conversation). it's as if he's the guy complaining about this than me. i changed my mind about ordering in their site if their site payment system is crap (i never even refreshed the page for the error to happen). i asked him if the special is still on, but he told me (loudly) that if i want to order the item, i have to go back to the website and try to order again. i didn't even bother telling him about the site's error in detail seeing that he doesn't understand that the reason i accidentaly ordered that many is because of the damn website itself (the order didn't go through, the payment did). i'm so pissed with how he handles this call, i decided to end the call, take none of his crap and order somewhere else.

the gamestop shops are way better when it comes to customer service compared to their site's own. i'm never gonna order from that website ever thanks to that guy